Axiom Investigations 
& Access Supervision
Private investigators & Access Supervisors
Main Line:
Vancouver & Abbotsford offices
Fully mobile for your convenience
access supervision
Access Supervision Custody, Support, Unreported Income

                                ACCESS SUPERVISION / SUPERVISED ACCESS:

Every child has the right to develop positive and nurturing bonds with parents, (custodial & non-custodial).
Access supervision involves a concern for a child's safety and an Order stating that visitation between a parent a child(ren) must be supervised. Supervisors can include the custodial parent, other family members, or a professional supervision service, depending on the Order or agreement.

Supervised access may be ordered if

  • the parent & child haven't had contact for a long time - if ever - & may need help establishing a relationship
  • there is a concern, or history, of substance abuse
  • the parent has questionable or limited parenting skills 
  • there is a concern regarding abduction
  • there is concern, or a history, of an unfit or unsafe environment or third party
  • there is a concern, or history, of non-adherence to Court Orders
  • there is a concern, or history, of neglect, physical, emotional, or sexual abuse 


  1. Our Access Supervisors are fully licensed private investigators with thousands of hours of access supervision experience. 
  2. Our supervisors have university degrees & years of work experience involving criminology, sociology, child psychology, child protection & advocacy, & counselling
  3. We comprise formal, comprehensive, Court-Admissible, Supervision REPORTS*
  4. We testify in Court as Expert Witnesses
  5. We have Supervisors & Interpreters that are fluent in a number of languages, including Cantonese, Hindi, Russian... In addition, visits not conducted in English are audio recorded.  
  6. Our honesty and integrity are beyond reproach and we remain nonbiased at all times (regardless who pays for the service). Unlike other agencies, both parties receive the identical report.
  7. We specialize in high-risk and complex cases that other agencies can't - or won't - take on.
  8. We are qualified and experienced in working with multiple children, children in the care of the Ministry for Children & Family Development, infants, and children with special needs & developmental disabilities
  9. Our supervisors develop a rapport with the child.
  10. We supervise exchanges and provide transportation.
  11. We are extremely good at reading non-verbal communication

* Our highly detailed, comprehensive, and unbiased reports frequently receive praise at trial (including from Judges).

How to choose an access superviso:

By nature (and necessity) these services are confidential so it is highly unlikely that an agency would be able to provide (genuine) client references. Word of mouth, recommendations, and (genuine) reviews can provide a good start but, there are plenty of fake reviews, calling around & speaking directly with service providers is essential.

What to ASK & what to WATCH for: 


  1. Run a company's OWNER's name through free, online, data bases. Virtually all of us will have results; however, there can be obvious red flags (i.e. criminal results, driving concerns, or a very high number of civil litigation results).
  2. If a company's rates are significantly lower than others; chances are, they use minimum wage employees. The supervisors at Axiom Investigations are the original, fully licensed, private investigator / professional supervisors. Don't hesitate to request credentials or confirmation of experience. It is your right to do so.
  3. Ask for credentials and experience with access supervision, specifically (the company's as well as the specific supervisor's). It is perfectly acceptable for you to want to meet or interview both the company & the supervisor before entrusting them with your child(ren).
  4. Ensure that your children will get the same supervisor (2 at most). It is imperative that child(ren) develop a rapport with, and are comfortable around, your supervisor.
  5. Ask if they provide transportation & if they supervise exchanges.
  6. Ask if the visits are community based or are required to take place within a facility.
  7. Ensure that they are available for weekend and evening visits.
  8. Ensure that they are qualified and willing to work and communicate with other professionals such as lawyers and psychologists conducting a section 211 assessment. (Section 211 of the Family Law Act allows the court to order such assessments & interviewing an Access Supervisor may be part of the process).
  9. Make sure that the supervisor is qualified, experienced, and willing to testify in Court in front of a Judge and to swear affidavits.
  10. If you have a child with developmental disabilities or an infant; make sure the supervisor is qualified for this.
  11. Ask the supervisor, straight-out, how they plan to keep your child safe in various scenarios.
  12. Above all, ensure that the supervisor is willing and able to protect your child's physical and emotional well-being at all cost.

                                  CHILD CUSTODY & SUPPORT

The breakdown of a marriage or relationship can be devastating but when this is compounded by the breakdown of communication and respect, it can also become extremely contentious - especially when child custody is involved.

If you are having concerns about your child's safety and welfare, or having difficulty collecting child support or maintenance, there are a number of ways we may be able to help.

  • Unreported & under-reported income
  • Hidden employment        
  • Child-custody & access
  • Access Supervision *
  • Child safety & Parenting 
  • Infidelity 
  • Exit-strategy
  • Lifestyle analysis 
  • Hidden or misrepresented assets 

Child and spousal support are based on income level, (FMEP child-support calculator).  Family Maintenance Enforcement Program, (FMEP), does not investigate; they simply attach judgments, (garnish), based on provided employment information.  A payer, (the person ordered to pay support), may falsely report income or employment information in an attempt to avoid or reduce child or spousal support payments; hindering FMEP's ability to garnish or recover what you and your child(ren) are owed.


  • working under the table/ off the books/ for cash
  • working on a contract basis 
  • under-reporting of wages or hours
  • bartering
  • getting paid under someone else's name
  • working for banked time off or ownership sharing

Domestic Case Studies

Case Study # 1
Example of unreported & false income
12 year marriage ends. Mom keeps full custody of the 3 minor children & child support is ordered by the courts.  The husband earns in excess of $100,000 per year. Preparing for child-support calculations, the husband suddenly reports a significant reduction in hours which drastically reduces his "income" & support level. Payments are sporadic and infrequent. When Family Maintenance Program (FMEP) attempts to garnish his wages, he quits his job.  Eventually, it is established that his annual income is in excess of $100,000 and FMEP attaches a subsequent judgment. The following day, both the payer & his employer claim his annual income
decreased to $50,000; for the same job, duties, & hours.
Case Study # 2

A common-law couple breakup and husband quits his job as a construction worker the following week & claims he has no money to pay child-support. 
In addition to claiming that he doesn't work;
he claims he can't work due to a back injuryW
e locate his address and that of his job, where he is working as a house painter under the table. We conduct surveillance on a number of dates to show that he is regularly employed.



Warning Signs & Risk
Factors of Parental Abduction

child support

Whether regarding your own family, or that of a friend, a client, or a patient, a parental child abduction (domestic or international) might be prevented by recognizing some of the following risk factors & warning signs:

parents are involved in a custody battle    
  • the other parent refuses to adhere to visitation schedules
  • there have been previous threats to abduct the child
  • supervised visitation / access has been discussed
  • the other parent is not a Canadian citizen & has been unable to gain citizenship
  • has family in another country OR has no or weak local family ties
  • violent, stalking, harassing, or punitive behaviour toward the custodial parent or the child
  • bad-mouthing the custodial parent
  • enquiries regarding the custodial parent's information (place of birth; maiden name) or something that would contain his or her signature (may be used to obtain a birth / divorce certificate or to forge a consent letter).
  • casual enquiries about any of the child's documentation (e.g. if there is a passport)
  • enquiries regarding the child's regular medical needs or medications (e.g. eyeglasses, inhaler, EpiPen...)
  • has quit his or her job (or has been fired) & cannot get benefits
  • selling belongings (e.g. car)
  • cutting ties (e.g. with lawyer or ending a relationship)
  • closed accounts, (e.g. phone; bank)
  • substance use / abuse
  • enquiries regarding the child's school or extracurricular schedule or procedures
  • a child's own words (e.g. promises of going on an adventure).
    **One astute mother realized her son was describing a passport photo when he said that his father had taken him to get his picture taken but was not in the photo with him and was told not to smile
Supreme Court; Reasons for Judgment:
[173]      There was one witness whose evidence particularly impressed me. That was Ms. E, a professional access supervisor.... She was assigned to supervise the plaintiff’s access to (name withheld) over a substantial period of time and had done so in the order of 50 or 55 times, each session lasting a day. In my view, this witness was sincere and fair, and it was evident that she took seriously her responsibilities, both to supervise the access and to honestly report her observations... (and) left me quite favourably impressed.                          
The Honourable Mr. Justice Williams
P.P.W. v. R.S.L.B., 2010 BCSC 58